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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Cant open read or send mail using firefox, 3 or 4 days ago,

Customer Question

cant open read or send mail using firefox
JA: When could you last open your Firefox?
Customer: 3 or 4 days ago
JA: Did you recently update your software or Operating System (OS)?
Customer: yeah i tried google crome and it was a desaster i hust want to wipe it clean and start over
JA: Anything else you want the software expert to know before I connect you?
Customer: cannot think of anything....I am parapelic and confinded to by bed or wheelchair
Submitted: 2 months ago.
Category: Email
Expert:  Kris Rodgers replied 2 months ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris Rodgers replied 2 months ago.

Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.