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Cant open read or send mail using firefox, 3 or 4 days ago,

Customer Question
Cant open read or...

Cant open read or send mail using firefox

Technician's Assistant: When could you last open your Firefox?

3 or 4 days ago

Technician's Assistant: Did you recently update your software or Operating System (OS)?

Yeah i tried google crome and it was a desaster i hust want to wipe it clean and start over

Technician's Assistant: Anything else you want the software expert to know before I connect you?

Cannot think of anything....I am parapelic and confinded to by bed or wheelchair

Submitted: 9 months ago.Category: Email
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Answered in 5 minutes by:
7/30/2017
Email technician: Kris Rodgers, IT Manager replied 9 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,547
Experience: IT Manager at Wood Group PSN
Verified

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Ask Your Own Email Question
Email technician: Kris Rodgers, IT Manager replied 9 months ago

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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