Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I use gmail. I just discovered that my husband can read my…

Customer Question
Hi. I use...

Hi. I use gmail. I just discovered that my husband can read my messages to friends. He says they 'pop up' when he is using Gmail. i've never had that happen in reverse. how can I ensure my privacy?

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Usually browser, but other more direct means - an app on my phone.

Technician's Assistant: What troubleshooting have you tried?

Nothing so far.

Technician's Assistant: Anything else you want the email expert to know before I connect you?

I'm not that great with computers - but I can follow directions!

Submitted: 11 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 minute by:
7/30/2017
Email technician: Jess M., Computer Support Specialist replied 11 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Few things first:

  1. Are you using a Windows computer or a Mac?
  2. Are you using THE SAME computer that your husband is using?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I have a windstream phone but a gmail address. My emails to
I have a windstream phone but a gmail address. My emails to friends who have windstream email almost always bounce because of "spam content" . There is no spam content in my emails. What can I do! I'v… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Cannot into my email account. Comcast. It is just there. I
Yesterday I tiried to create an account in order to check on our Xfinity account. I got far enough that I was sent a password ***** text message. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,323 satisfied customers
My husband lost his phone and we are trying to track it.
My husband lost his phone and we are trying to track it. However, he has forgotten his username for his gmail account. We can't get it because his the account is tied to his telephone. … read more
John Holland
John Holland
Bachelor\u0027s Degree
20 satisfied customers
My husband needs to talk to someone about his gmail account.
My husband needs to talk to someone about his gmail account. Who does he talk to ? … read more
Justin Johnson
Justin Johnson
Founder
2,243 satisfied customers
I need to change my gmail account username...Please am being
I need to change my gmail account username...Please am being stalked, and messages I cant delete from this person on my account. … read more
Cabletech
Cabletech
High School or GED
142 satisfied customers
I need someone to talk to someone on the phone about my
I need someone to talk to someone on the phone about my gmail accout … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I was aked for Microsoft account number. I'm not sure as my
I'm not sure as my husband looked after things but he is now in care … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
51 satisfied customers
It is not my computer. Years ago I opened a gmail account -
it is not my computer. Years ago I opened a gmail account -***@******.*** and used the same gmail for years. My husband recently started having some PTSD issues and thought it would be great fun to me… read more
Cabletech
Cabletech
High School or GED
142 satisfied customers
I set up a new account for my husband and we want to
I set up a new account for my husband and we want to transfer all messages from his other email account to the new gmail account plus receive new mail at this address. Nothing seems to work and the in… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Gmail. Usually phone. Actually i dont have problem with my
actually i dont have problem with my email, i was directed to do here by acer supervisor and he just humg up on me. my problem is that i cant put my aspps on my desktop … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Google has cancelled my assess to gmail account. My husband
My husband has just died and handled any complicated issues with the computer. Please phone me direct. 1(###) ###-####… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have a problem with my I tunes account can any one help
I have a problem with my I tunes account can any one help me? My 9 year old grand son has been adding games not knowing the cost of this and I just got an email from my Discover account about unusual … read more
Mike Taylor
Mike Taylor
44 satisfied customers
My husband opened what he thought was a message from a
My husband opened what he thought was a message from a friend. When he clicked on the attachment he lost his email. Upon texting with the friend, he found out that the friend's Yahoo account had been … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I'm friends with my sister and I can't seem to get any of
I'm friends with my sister and I can't seem to get any of her post any more but my husband is getting them on his face book page. I received the one from where she tagged someone a happy birthday. She… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I wrote a big email and accidentally ghlighted and
hi i wrote a big email and accidentally highlighted and backspaced / deleted iT!! On gmal on phone … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I set up an email a few years back: *****@******.*** I
I set up an email a few years back: *****@******.*** I cannot retrieve that email address. *****@******.*** is my current email and [email protected] is my Gmail address now. I would like to move a… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
i need to find something out about my hubbys cell and gmail
i need to find something out about my hubbys cell and gmail account how can i view his text messages from from his cell through his gmail account which i have pass word for… read more
Mark
Mark
High School or GED
640 satisfied customers
My question is in regards XXXXX XXXXX Talk application on our phones.
My question is in regards XXXXX XXXXX Talk application on our phones. My husband received a request to chat from a very very vulgar name. It was so disgusting that I cannot not even type it out... He … read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x