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I have a new computer and I have set up everything that is…

Customer Question
I have a new...

I have a new computer and I have set up everything that is required, but I cannot get all my emails to transfer to this new computer....help!

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Internet connection is perfect. I'm not sure about your question as all I did was hit the email icon.

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Don't know as I just got this computer today. A voice walked me through all set ups and e-mail address.

Technician's Assistant: Anything else you want the email expert to know before I connect you?

I really don't know what to ask.

Submitted: 6 months ago.Category: Email
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Answered in 2 minutes by:
7/29/2017
Email technician: sudipto_dutta, Computer Hardware Engineer replied 6 months ago
sudipto_dutta
sudipto_dutta, Computer Hardware Engineer
Category: Email
Satisfied Customers: 5,957
Experience: Computer Hardware EngineerCertificate Course In Computer Maintenance,8+ years of Experience in computer troubleshooting
Verified

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP

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Email technician: sudipto_dutta, Computer Hardware Engineer replied 6 months ago

Is it a Windows or Mac computer?

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Customer reply replied 6 months ago
windows 10
Customer reply replied 6 months ago
not for $39.....
Customer reply replied 6 months ago
Are you still with me?
Email technician: sudipto_dutta, Computer Hardware Engineer replied 6 months ago

Yes

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Email technician: sudipto_dutta, Computer Hardware Engineer replied 6 months ago

Can you tell me, which email service provider do you use, like Gmail,Yahoo, etc?

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Customer reply replied 6 months ago
Verizon.net......I believe they are part of yahoo now
Email technician: sudipto_dutta, Computer Hardware Engineer replied 6 months ago

Ok, I think as you are using Windows 10, it has configured the default email client to access your email account, but I can say that the default email client of Windows 10 is not up to the mark and very slow in retrieving emails, you can use a free email client like Thunderbird or directly access your email account from the browser, let me know what you want to do?

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Customer reply replied 6 months ago
I believe I would want to use the browser.
Email technician: sudipto_dutta, Computer Hardware Engineer replied 6 months ago

Ok, then you can access it from the link below, open the link enter your username and click on Sign in.

https://webmail.verizon.com/signin/Login.jsp?goto=https://webmail.verizon.com:443/signin/LdapBind.jsp

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Customer reply replied 6 months ago
I am no longer interested....I just had an alert that I was charged $48 and not the $5 that was originally on this site.
Email technician: sudipto_dutta, Computer Hardware Engineer replied 6 months ago

You can contact the customer care for the payment details because as far as I know, this is not a $5 service which is an unbelievable rate in this days. That is an initial deposit you have to made to ask the question. Anyway, call the customer care for more clarification. As I have already provided you with the answer, which you need to know.

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sudipto_dutta
sudipto_dutta, Computer Hardware Engineer
Category: Email
Satisfied Customers: 5,957
5,957 Satisfied Customers
Experience: Computer Hardware EngineerCertificate Course In Computer Maintenance,8+ years of Experience in computer troubleshooting

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