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I have a message at bottom right that says "A file in

Customer Question
I have a message...

I have a message at bottom right that says "A file in "OneDrive" contains characters that aren't allowed. Please remove files from your OneDrive folder or reconfigure OneDrive

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Yahoo

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Web Browser

Technician's Assistant: What troubleshooting have you tried?

I typed in Reconfigure OneDrive as instructed in the message on lower right of screen

Technician's Assistant: Anything else you want the email expert to know before I connect you?

That's all

Submitted: 1 year ago.Category: Email
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Answered in 13 minutes by:
7/29/2017
Email technician: Dan, Computer Support Specialist replied 1 year ago
Dan
Dan, Computer Support Specialist
Category: Email
Satisfied Customers: 2,667
Experience: 30 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified. Network Administrator.
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. Do you happen to know which file by chance?

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Category: Email
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2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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