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Incredimale frequently stops working..and it is hard to get…

Customer Question
Incredimale frequently stops...

Incredimale frequently stops working..and it is hard to get it going again. what's wrong?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Yahoo

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Through the web browser

Technician's Assistant: What troubleshooting have you tried?

Only thing I could find to do was to re-install, which usually works but not for long

Submitted: 11 months ago.Category: Email
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Answered in 5 minutes by:
7/29/2017
Email technician: Martin, Network Engineer replied 11 months ago
Martin
Martin, Network Engineer
Category: Email
Satisfied Customers: 3,123
Experience: 10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming
Verified

Hello and welcome.

Sorry to hear you're having trouble with your Incredimail.

May I connect with you remotely to troubleshoot the issue directly?

Regards,
Martin

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