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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I cant seem to get my password, today, but the real problem

Customer Question

Hello, I cant seem to get my password
JA: When did you last reset your username and password?
Customer: today, but the real problem is this; I had my old phone number with my old gmail account,(###) ###-#### my phone is probably lost for good. Anyways I got a new phone and my new number is(###) ###-#### I created a new gmail account***@******.***, I want to transfer the contacts from [email protected],com to the new accounttheBreeze3, can you help me? PLease!?!?
JA: Have you installed any updates recently?
Customer: thismorning
JA: Anything else you want the computer expert to know before I connect you?
Customer: just that Im a special kind of stupid when it comes to this stuff....lol and I need to get into my yahoo account too because that used to be my recovery email account
Submitted: 2 months ago.
Category: Email
Customer: replied 2 months ago.
also I cant get into my phone...I forgot the password!
Expert:  Moses C replied 2 months ago.

Hi, Welcome to JustAnswer tech support, thank you for utilizing our services.
I am sorry to hear that you are facing password ***** I will do my best to help and fix it.

What email do you want to use?