How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

When I go to my email by the Mozilla icon, my emails appear

Customer Question

When I go to my email by the Mozilla icon, my emails appear to the end or e
JA: Just to clarify, what email service provider are you using?
Customer: I don't know, I was with GTE,then Verizon and from there l don't know. It worked until a
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I I
JA: What troubleshooting have you tried?
Customer: I have called Verizon, they said they said they could see the account but I needed to contact you guys.
JA: Anything else you want the email expert to know before I connect you?
Customer: My email address is***@******.***
Submitted: 2 months ago.
Category: Email
Expert:  Lorenz Vauck replied 2 months ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.

Can you please first let me know if you are using Windows or a Mac?

Please type in the box below, then click on the "Send" button to send me your reply.

Thanks for your patience and best regards,

Lorenz Vauck