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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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When I go to my email by the Mozilla icon, my emails appear

Customer Question

When I go to my email by the Mozilla icon, my emails appear to the end or e
JA: Just to clarify, what email service provider are you using?
Customer: I don't know, I was with GTE,then Verizon and from there l don't know. It worked until a
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I I
JA: What troubleshooting have you tried?
Customer: I have called Verizon, they said they said they could see the account but I needed to contact you guys.
JA: Anything else you want the email expert to know before I connect you?
Customer: My email address is***@******.***
Submitted: 2 months ago.
Category: Email
Expert:  Lorenz Vauck replied 2 months ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.

Can you please first let me know if you are using Windows or a Mac?

Please type in the box below, then click on the "Send" button to send me your reply.

Thanks for your patience and best regards,

Lorenz Vauck