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I clicked the contact buton on an organization's website a…

Customer Question
I clicked the contact...

I clicked the contact buton on an organization's website
a screen popped up with a heading of Mail
asking me "add account"
I do not want to add anything to anything
please tell me how to opt out so Microsoft does NOT block me contacting organizations' website using their contact button
I want Microsoft to stop interfering with this
Thanks

Technician's Assistant: Have you contacted anyone about your account?

No

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

This is not an email issue; I clicked contact on an organization's website
a screen popped up with a heading of Mail
asking me "add account"
I do not want to add anything to anything
please tell me how to opt out so Microsoft does NOT block me contacting organizations' website using their contact button
I want Microsoft to stop interfering with this
Thanks

Technician's Assistant: What troubleshooting have you tried?

I tried to search my computer settings, etc. to stop the pop up screen "mail add account" but only get a run around

Technician's Assistant: Anything else you want the email expert to know before I connect you?

No but this is not an email issue

Submitted: 1 year ago.Category: Email
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Answered in 11 minutes by:
7/29/2017
Email technician: bbao, IT Consultant replied 1 year ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,978
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

The reason that it pops out a box asking you add an account for Microsoft Mail just because:

1. you clicked on a URL containing "mailto***@******.***"

2. you haven't set up your local mail program.

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Customer reply replied 1 year ago
your reply makes no sense; cancel my request for help; I do not want any answers; I authorized $5 deposit; I did not authorize a $48 charge, therefore, cancel the $48 charge; I did not sign up for a free trial; give me a refund for the $5 charge and give me a refund for the $48 charge; if you started a trial without full disclosure and without my informed consent, cancel the trial
your company is dishonest July 29 Bangkok time, Grady Deal
Email technician: bbao, IT Consultant replied 1 year ago
That's not a solution. Just for your information and waiting for your reply and confirmation.If you need the solution to send an email without invoking the mail app, we may continue. Otherwise if you are not happy with the service, please speak with customer care to get refund..
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Category: Email
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