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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I can't send emails, no, if I want to send one the sent

Customer Question

I can't send emails
JA: Are emails stuck in your outbox or are you receiving an error message?
Customer: no, if I want to send one the sent button does not react
JA: Are there any antivirus or firewall settings that could block you from sending mail?
Customer: I don't know, I see a tiny lock with an arrow around on the right side of my screen????
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Email
Expert:  bbao replied 2 months ago.

Can you please provide a screenshot telling the details especially the tiny lock mentioned above?

Customer: replied 2 months ago.
Thank you I do not need your help any more. I solved the problem.
Expert:  bbao replied 2 months ago.

Good to know. Thanks for visiting JustAnswer. Please contact JA Customer Care for your refund.