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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I have Windows Live mail and have been unable to send

Customer Question

Good morning, I have Windows Live mail and have been unable to send messages for a couple weeks now and after 4 calls to TWC they sent me here. Can you help, please?
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Windows Live mail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Computer
JA: What troubleshooting have you tried?
Customer: I am not computer savvy
JA: Anything else you want the email expert to know before I connect you?
Customer: Don't think so!
Submitted: 2 months ago.
Category: Email
Expert:  Richard replied 2 months ago.

Hi there annd welcome

Can you tell me please what is the exact error you get when you try to send an email?

Please let me know

Thank you