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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I forgot my yahoo email password. No. I've been locked out

Customer Question

Hi. I forgot my yahoo email password.
JA: Are you logged into your Yahoo account on any other devices?
Customer: No. I've been locked out for about 6 months
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: my phone number at the time was(###) ###-#### I no longer have that number. I dont think I can remember any security answers
JA: Anything else you want the email expert to know before I connect you?
Customer: its my main account that is attached to my gmail***@******.***, therefore, accessing***@******.*** would be wonderful.
Submitted: 2 months ago.
Category: Email
Expert:  John replied 2 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today.

Do you have a phone number starting with 3 and ending with 65 ?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

Expert:  John replied 2 months ago.

Please answer my above questions so that i can help you better.

Use the reply box just below type the reply in it and click on send.

Thank you.

Expert:  John replied 2 months ago.

Checking to see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.