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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I have a new computer and I need to install windows live e-

Customer Question

I have a new computer and I need to install windows live e- mail
JA: How much experience do you have with this particular machine?
Customer: Not much and I am 78 and I need help
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: laptop and I use internet explorer
JA: What troubleshooting have you tried?
Customer: I just need help trying to down load this to my new computer. Can you do this for me?
JA: Anything else you want the email expert to know before I connect you?
Customer: Thank you but no
Submitted: 2 months ago.
Category: Email
Expert:  John replied 2 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment to review your question.

Expert:  John replied 2 months ago.

Which version of windows is installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

Expert:  John replied 2 months ago.

Please answer my above question so that i can help you better.

Use the reply box just below type the reply in it and click on send.

Thank you.

Expert:  John replied 2 months ago.

Checking to see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.