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> trying to log on my acct using a different cp
Can you please clarify what "cp" is?
Which email provider are you referring to pease? Gmail, Yahoo or Microsoft?
Can you first go to here to logon your Gmail via web? This will verify if you have the correct password.
If the password ***** been verified correct, the most common reason for this is two-step verification and application password. Which means, if you need to access the SAME mailbox using an email program on another computer, you need to authorised this using an application specific password, not the normal password ***** use to long on via web.
> the msg "this isn't your account
Are you sure it is the exact message you saw? Can you provide me a screenshot telling the details?
> i tried to log in to my gmail acct
> where do I get the application specific password?.
As per your description, it seems to be an incorrect password ***** not an application password *****
Can you reply as per my questions above please? Thanks.
Okay, seems you account has been locked for a while. Do you have associated phone number and 2nd email address for the Gmail account to be recovered?
Do you still have access to both phone and 2nd email address?
Is(###) ###-####still valid number being used by someone else?
Okay, do you mind I try resetting the password ***** you from my side? You may need to provide required personal info here.
Be aware the info posted here is visible to the public. That's one of the reason the site recommends remote assistance service as that will well protect your privacy info.
> I am in Illinois but live i oregon and that is my oregon number
Is(###) ###-####still valid number in Oregon? Are you able to receive its text message? Or someone else can help you check the message if available?
Is(###) ###-####still valid number in Oregon? Are you able to receive its text message? Or someone else in Oregon can help you check the message if available?
> ask the questions and then I will decide if they are ok to be viewed by all.
Do you mean let me start now?
OK, the email address to be restored please?
The last password ***** remember? Can be previously used one, but must be 100% correct. Otherwise, just say NO and we try a different question.
pri•••••••••••@yahoo.com is the 2nd email address for recovery? If yes, please provide the full address.
BTW, it is not***@******.***??
Do you have access to***@******.*** now?
Once logged on, please let me know the verification code sent from Google seconds ago.
When did you create this Google Account? Month and Year?
That code was useless as the bigmac1 email was not registered with your Gmail account.
For what reason you signed up with Google? Any special event or thing in your life related this?
Did you try resetting the password ***** your Yahoo account?
It's in a loop now, and you have to break it somewhere.
Try resetting password ***** Yahoo account from here, and tell me how it goes.
OK. Yes, better have a break now. If you keep resettings and giving wrong answer to their questions, Gmail may think you are hacking an account and lock the account for better protection.
Hi there and welcome
Have you regained access to your account yet?
Please let me know