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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I need to change from a hacked credit card to a new one, but

Customer Question

I need to change from a hacked credit card to a new one, but the option doesn't seem to be available.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: hotmail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Online through outlook
JA: What troubleshooting have you tried?
Customer: change or edit billing method
JA: Anything else you want the email expert to know before I connect you?
Customer: no; I just want to put a new card into my billing
Submitted: 3 months ago.
Category: Email
Expert:  Dustin replied 3 months ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 3 months ago.

For what company or website is it that you want to change your credit card on?

Customer: replied 3 months ago.
cancel $53 payment. I'm on the wrong page and don't need information here, and cancel my credit card. If you do not, I will report you to the interstate commerce commission.
Customer: replied 3 months ago.
Do nothing and eradicate my credit card.
Expert:  Dustin replied 3 months ago.

If you want to cancel this session, why did you just request a secure remote assistance.

We are the only tech support company that offers a fix it or a full refund poilicy. We also maintain an A+ rating with the BBB.

Now, do you want to solve this issue, or get a refund if we cant. Or do you want me to send you the refund link now?

Dustin S