Need Help With Email? Ask Your Email Questions Online
Welcome to Justanswer.com, my name is Dustin.I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
I may be able to help you recover your gmail address, but first i need to ask you some questions.
To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.
It may be a bit simpler and easier if you and I connect through a secure remote assistance. With that, I will be able to connect to your computer from here and work on repairing the issue personally. This can save a lot of time and if your not very fluent with computer repairs this is the best option.Our secure remote assistance is guaranteed meaning if I cant solve the issue then you will be entitled to a full refund of all fees. Would you like to try a remote assistance session or would you prefer to continue via written support alone?Thank you for your response,Dustin S
Allright, besides your ipad.. Do you have access to any windows computers, or a mac?
If not, thats ok. Im just trying to figure out the best way to help you.
Understood. Head to the windows computer.
Then, Ill go ahead and send you the remote connection offer, and we will then connect.
If i cant solved the issue you will be entitled to a full refund of all fees.
I can send the offer at a lower cost point. But either we need to remotely connect, or I need to speak with you over the phone. Thats the best way to make it through this.
Not a problem.. Here is the refund link