Need Help With Email? Ask Your Email Questions Online
Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.
What browser are you using? firefox/chrome/safari/internet explorer/edge?Dark blue e is for edge on the taskbar. Light blue e is internet explorer on 10.Firefox is a blue globe with an orange fox on it and Chrome is a red/green/yellow/blue circle.
I tried to accept your request for a secure remote connection ( screen sharing ) and it said payment failed. This sometimes happens if your bank or credit card company blocks the transaction and a quick call to them will usually lift the blockFor further information you can call our customer service department.1.***-***-****This is common. I can wait or we can continue written. Please advise.
I am a tech. Only customer support can see your fees/agreements. Contact them here and then let me know if you
would like to continue when done.