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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
What is the exact make and model of your phone you are adding gmail to?
How are you adding it? did you download the gmail app or using the mail
client or outlook etc?
Can you please go to a browser in your phone or computer and go to
gmail.com and confirm your password ***** there? Do not use autofill.
Please manually enter the password ***** it asks to access your gmail.
Send the results to me in a reply to continue.
Ok, we have two options.
We can try to add it by downloading the app
or we can try to add it to your email client on your phone again.
But, this will depend on 'how' you are trying to add it and i will need to know the 'steps' you took
before it gave you the error?
Ok, lets try to add it one more time with these set of directions.
Please restart your phone and then follow this. If we cannot get it added,
we will try the app for you.
Reply to me with the results when done.
I do not know your email unless you tell me. I cannot sign into your account.
What just happened?
Only you know your password ***** your accounts. What are you seeing right now?
On your phone? I believe you are seeing 'you' blocking yourself. Do you have two step verification on
on your gmail?
I think you are being blocked by it. Lets check.
Try this for me and see if it is set up for two step? We want it off.
It is now or was?
Ok, do you know what version of blackberry you are using?
Do you have the 'playstore' on your phone?
That is quite out dated. =)
Lets ensure you have no blocks. Do this for me, then reboot your phone and try to
use the link i sent you to add gmail again.
That 'less secure apps' can cause that message.
Ok, did you want to try the gmail app first?
You can add it here, and if it doesnt work this way, i understand.
Give me just a second to find you one.
Try to use this on your phone and see if it allows you to download gmail
for your BB.
Before you do that, the message you are seeing needs this to 'fix' your
Then go to your link i sent you to try and download gmail app again on phone
and add gmail.
Choose Settings > Manage Accounts.
Choose the account that's out-of-date to display the account settings dialog.
Choose Change mailbox sync settings > Advanced mailbox settings. You may have to scroll down in the dialog to see Advanced mailbox settings.
Check the boxes for Require SSL for incoming email and Require SSL for outgoing email and then choose Done > Save.
You most likely have to hit DESKTOP view if you are trying this from a mobile platform?
Ok, try to download the gmail app i sent on the phone and add it. Tell me the results ?
I can try to, yes.
Do you have a mac or windows computer?
That is actually common. You can call here to resolve it:
Did you still want to continue for this issue?