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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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My yahoo mail is not moving up and down, about 4 months off

Customer Question

My yahoo mail is not moving up and down
JA: How long have you had this issue with your Yahoo account?
Customer: about 4 months off and on century link told me today to contact you.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: I am not sure century link has helped me through the steps
JA: Anything else you want the email expert to know before I connect you?
Customer: no thanks
Submitted: 2 months ago.
Category: Email
Expert:  John replied 2 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today.

Expert:  John replied 2 months ago.

Could you please explain the issue in details and which web browser are you using to access yahoo emails ?

Which version of windows is installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

Expert:  John replied 2 months ago.

Please answer my above questions so that i can help you better.

Use the reply box just below type the reply in it and click on send.

Thank you.

Expert:  John replied 2 months ago.

Checking to see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.