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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Re: gmail. I desperately want to transfer my e-mail service

Customer Question

Re: gmail. I desperately want to transfer my e-mail service from AOL to Google gmail. I have an account of [email protected] ... However I have ongoing email exchanges with various groups and with AOL I can single-click a whole group to open text, cc, or bcc. Sorry, I only have four post-grads in Engineering, Architecture & Space Science, so you can't expect miracles.
JA: How long have you had this issue with your A.O.L. account?
Customer: Oh, about 27 years. Does Google have a lucid Instructional Manual on how to, powhalste?
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: HP laptop.
JA: What troubleshooting have you tried?
Customer: Everything but shooting the damn laptop with one of my 9mm's.
JA: Anything else you want the email expert to know before I connect you?
Customer: Yes, please sir, may I have another bowl of soup? ... like Oliver Twist said ... and can I store multi-email addresses on the gmail site?
Submitted: 2 months ago.
Category: Email
Expert:  Viet - Email Tech replied 2 months ago.

Hi,
I'm sorry about the issue. Is there any error or message
Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 2 months ago.

Is there any error or message when transferring?

Does your computer have Windows XP, Vista, or 7 or 8 or 10?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Email Tech replied 2 months ago.

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Email Tech replied 2 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,