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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I have been n hospital for a time - running windows 10 but

Customer Question

i have been n hospital for a long time -i am NOT running windows 10 but stillon 7 - now i understand comcast is doing something to me - but i cannot cut/paste the web site listed...now what?
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: i
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: co- desktop variety - through local web connection - zianet.com
JA: What troubleshooting have you tried?
Customer: i know nothing! i am trying to figure what comcast has done but the incredimail note tells me to click on what is not clickable
JA: Anything else you want the email expert to know before I connect you?
Customer: what has comcast changed? how do i fix it so i can do email? i am not technically competent on little systems...
Submitted: 2 months ago.
Category: Email
Expert:  ChrisC replied 2 months ago.

Hi, my name is ***** ***** welcome to JustAnswer!

What do you mean exactly when you say you can't cut and paste the website listed? What exactly are you trying to do?

Expert:  Josh replied 2 months ago.

Hi,

Do you still need help with your issue?