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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Can't send email can recieve this is error mnesssage Task

Customer Question

can't send email can recieve this is error mnesssage
Task '*****@******.*** - Sending' reported error (0x800CCC60) : 'Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: +OK <*****@******.***>'
JA: Just to clarify, what email service provider are you using?
Customer: not sure this is for my new job, I use aol and google but this is for Outlook
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web brower
JA: What troubleshooting have you tried?
Customer: I deleted windows live mail and tried techutilities but they want to come into my PC I dont trust them
JA: Anything else you want the email expert to know before I connect you?
Customer: how muct will you charge
Submitted: 2 months ago.
Category: Email
Expert:  Cody replied 2 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 2 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Customer: replied 2 months ago.
Customer: replied 2 months ago.
whats the problem
Customer: replied 2 months ago.
Expert:  Cody replied 2 months ago.

it looks like payment failed

Expert:  Cody replied 2 months ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.