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My name is Ester ****** could you please help me JA: The Expert will know what to do. Please tell me everything you can so the Expert can help you best. Customer: I unfortunately I've forgotten my password ***** you please send a new one for***@******.*** JA: Is there anything else the Expert should be aware of? Customer: No
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Have you tried to reset the password ***** visiting www.gmail.com and clicking "Need Help" or "forgot your password".