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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Having problems getting Email prosess going, Microsoft,

Customer Question

Having problems getting Email prosess going
JA: Just to clarify, what email service provider are you using?
Customer: Microsoft
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Laptop
JA: What troubleshooting have you tried?
Customer: Only you
JA: Anything else you want the email expert to know before I connect you?
Customer: I am 90 years old have a hearing problem am Afrikaans speaking but can cope with English if it goes slow
JA: OK. To minimize me, please click the down arrow at the top right corner of this box.
Customer: I have gone through the whole proses to going but goy stuck where I want to import my Email addresses and to send or receive
Submitted: 3 months ago.
Category: Email
Expert:  Cody replied 3 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 3 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Expert:  Cody replied 3 months ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.