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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I need help getting mail in and out of

Customer Question

I need help getting mail in and out of account. My IT person had to remove a bug that would not allow me access at all to my emails. Now that my computer is back home and I hooked it up, I have not been able to receive or send emails from my PC or iPhone. We changed the password, but it still is not working. HELP!!!
Submitted: 9 days ago.
Category: Email
Expert:  Uranweb replied 9 days ago.

Hello and thanks for using I am Serge and I will try my best to assist you.

May I connect to your PC remotely to troubleshoot the issue directly?
Once connected, I can troubleshoot the problem and resolve it while you watch.

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