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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I cant remember my password, I think it was several years

Customer Question

I cant remember my password
JA: When did you last reset your username and password?
Customer: I think it was several years ago and I have used an old work email address
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: my mobile most times and sometimes on laptop
JA: What troubleshooting have you tried?
Customer: I'm not very computer savvy and was trying to create a new password
JA: Anything else you want the email expert to know before I connect you?
Customer: no thank you i'm just trying to book airfares and cant remember password I only used it about 4 weeks ago
Submitted: 3 months ago.
Category: Email
Expert:  UranMail replied 3 months ago.

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.

Which account is the password *****?

Expert:  UranMail replied 3 months ago.

Do you still require assistance on the issue?
Will be waiting for your reply.

Expert:  UranMail replied 3 months ago.

Do you still require assistance on the issue?
Waiting for your reply.