How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I'm not receiving my emails in Outlook on my desktop, which

Customer Question

I'm not receiving my emails in Outlook on my desktop, which I use for work (in a home office) though they're still coming through in Gmail on my tablet.
JA: How long has this been an issue?
Customer: Since this afternoon, about 5 or 6 hours ago
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I prefer to use Outlook on my desktop, since it's synced to my calendar of projects
JA: What troubleshooting have you tried?
Customer: Restarting the computer. Checking my settings. Changing my Gmail password.
JA: Anything else you want the email expert to know before I connect you?
Customer: No
Submitted: 13 days ago.
Category: Email
Expert:  Cody replied 13 days ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 13 days ago.

Can you send email in Outlook

Expert:  Cody replied 12 days ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.

Related Email Questions