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Uranweb, Network Administrator
Category: Email
Satisfied Customers: 272
Experience:  Network and System Administrator, IT Consultant at RUNY Solutions
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Received voicemail saying my Microsoft key was disabled?

Customer Question

received voicemail saying my Microsoft key was disabled ?
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: gmail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: phone
JA: What troubleshooting have you tried?
Customer: not computer savey,have access to move around internet.Is there anyway if I give youu my IP address that you could let me know whats up?Thanx
JA: Anything else you want the email expert to know before I connect you?
Customer: Not really just wondered if with this new computer Microsoft programming was only temporary.Thanx Sorry I'm so computer illiterate
Submitted: 13 days ago.
Category: Email
Expert:  Uranweb replied 13 days ago.

Hello and thanks for using I am Serge and I will try my best to assist you.

Just so you know, Microsoft NEVER calls people to tell them something is disabled. Its usually scammers who call and try to scam people.

That being said, how can we help with your issue?

Expert:  Uranweb replied 13 days ago.

Do you still require assistance? Or did my previous message cleared up things for you?

Expert:  Uranweb replied 13 days ago.

I see that you saw and read my messages, any feedback?

Expert:  Uranweb replied 7 days ago.

Do you still require assistance on the issue?
Waiting for your reply.

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