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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I am trying to create an additional gmail account with my

Customer Question

i am trying to create an additional gmail account with my name.... it is saying that someone else is using the account. This is not possible as my name is ***** ***** one in the US. I have tried to retrieve the account thinking that maybe at some point I created it but the system is not allow me to do that. I need a gmail account for my resume with my name... not my name and a number can you help?
JA: How long have you had this issue with your Gmail account?
Customer: I tried creating a new account yesterday and was told that my name is ***** *****? I have a gmail with a fake fun name I need one now for business
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on my I-pad but I rarely use the gmail... I use my aol but have been told that this dates me and I need a gmail for resume purposes
JA: What troubleshooting have you tried?
Customer: I tried adding the account... no good... then tried retrieving it, but also no good.
JA: Anything else you want the email expert to know before I connect you?
Customer: no I need help
Submitted: 14 days ago.
Category: Email
Expert:  Uranweb replied 14 days ago.

Hello and thanks for using JustAnswer.com, pay-per-answer service, I am Serge and I will try my best to assist you.

If you are trying to create an account and its taken - use different name.

Expert:  Uranweb replied 14 days ago.

Hello!

Do you still require assistance on the issue?
Will be waiting for your reply.

Expert:  Uranweb replied 7 days ago.

Do you still require assistance on the issue?
Waiting for your reply.

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