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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I can not send email from, Windows Live Mail, web browser,

Customer Question

i can not send email from***@******.***
JA: Just to clarify, what email service provider are you using?
Customer: Windows Live Mail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: everything I could think of includig updating properties
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 11 days ago.
Category: Email
Expert:  Viet - Email Tech replied 11 days ago.

Hi,
I'm sorry about the issue. What's the exact error or message when sending an email?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 11 days ago.

Also, are you currently able to receive new email messages fine?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Email Tech replied 11 days ago.

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Email Tech replied 11 days ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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