How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I can't type on a legal form that came in my Google email

Customer Question

I can't type on a legal form that came in my Google email and I need to fill it out and return Can you help
JA: Just to clarify, what email service provider are you using?
Customer: Google gmail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: I haven't tried anything.
JA: Anything else you want the email expert to know before I connect you?
Customer: I can't think of anything.
Submitted: 13 days ago.
Category: Email
Expert:  Josh replied 13 days ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 13 days ago.

Is it a PDF file?

Customer: replied 13 days ago.
Gmail.
Expert:  Josh replied 13 days ago.

The form -- Is it a PDF file?

Customer: replied 13 days ago.
Josh, I use an old Vista Home Premium. I only access it on the computer.
Customer: replied 13 days ago.
it's a PDF file.
Customer: replied 13 days ago.
No, unless you can fix the computer so that I'll be able to fill out PDF forms for the life of the machine. Otherwise, please tell me how to fix it myself. Thanks.
Customer: replied 13 days ago.
Josh, I paid $5 bucks and nothing is happening. Are you going to give me a break? I need a techie.
Expert:  Josh replied 13 days ago.

You will need to purchase Adobe Acrobat DC to edit the PDF on your computer.

Also, an alternative you can use a website here: https://www.pdfescape.com/windows/

Customer: replied 13 days ago.
Josh, come on will you please . I paid $5 bucks and no help yet.
Expert:  Josh replied 13 days ago.

You will need to purchase Adobe Acrobat DC to edit the PDF on your computer.

Also, an alternative you can use a website here: https://www.pdfescape.com/windows/

Related Email Questions