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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I want it back to two steps where I can just click on the

Customer Question

I want it back to two steps where I can just click on the envelope and it will open my mail.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Outlook
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: pc
JA: What troubleshooting have you tried?
Customer: I have been on the phone with 2 agents, but the last time I could not remember my pass word so she said she could not help me without it. I have one now.
JA: Anything else you want the email expert to know before I connect you?
Customer: Guess not.
Submitted: 14 days ago.
Category: Email
Expert:  Cory replied 14 days ago.

Welcome, I am Cory.

It does not currently open mail?

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