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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I hope that You can help me. My husband accidentally reset

Customer Question

I hope that You can help me. My husband accidentally reset my phone, I lost everything and I was wondering if that can be reversed JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: gmail JA: How do you access your email most often? On a phone or tablet, or through a web browser? Customer: on the computer and on my cell phone JA: What troubleshooting have you tried? Customer: I have tried to ask Motorola for help but they said to contact google. JA: Anything else you want the email expert to know before I connect you? Customer: well, the email that I originally set this cell phone up with is [email protected]

Submitted: 1 month ago.
Category: Email
Expert:  Kris Rodgers replied 1 month ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris Rodgers replied 1 month ago.

Hi

Sorry for the delay, we are busy and I've just got to your question.

Can you let me know when you're ready to look at this and we will make a start.

Thanks

Kris

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