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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I am trying to install Windows Photo Gallery on my Windows

Customer Question

I am trying to install Windows Photo Gallery on my Windows 8.1 oomputer. I keep getting an error...code 0x80190194. Ran a Registry Utility to clean things up. Tried again. Still getting same error???
JA: How much experience do you have with this particular machine?
Customer: A fair amount...why?
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: installed and reg utilities which found and corrected 908 errors. However, I could not get it to run a malware program.
JA: Anything else you want the email expert to know before I connect you?
Customer: Downloaded the Photo Gallery installer from
Submitted: 4 months ago.
Category: Email
Expert:  Kris Rodgers replied 4 months ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris Rodgers replied 4 months ago.


Sorry for the Delay, I've just picked this one up.

Let me know when you're ready and we will make a start