How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Unable to down load any of my incredimail msgs, out look I

Customer Question

unable to down load any of my incredimail msgs
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: out look I think
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: browser
JA: What troubleshooting have you tried?
Customer: I haven't I just don't know what to do
JA: Anything else you want the email expert to know before I connect you?
Customer: no if you can help thanks
Submitted: 1 month ago.
Category: Email
Expert:  John replied 1 month ago.

Hello and welcome to justanswer. My name is***** will be assisting you today.

What is the message you get when you try to open incredimail application ?

Are you using a windows or mac computer?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

Customer: replied 1 month ago.
Enter your password ***** lefy on pop3.westnet.com.au:
Expert:  John replied 1 month ago.

Thank you for the details.

Are you able to access your email using web mail version ?

Customer: replied 1 month ago.
not for that much I live on the pension and don't want to spend that much
Expert:  John replied 1 month ago.

No need to worry you do not need to take the offer shown in the secure remote assistance.We can continue on this chat page.

Are you able to access your email using web mail version ?

Customer: replied 1 month ago.
leave it for the time being
Expert:  John replied 1 month ago.

Do you mean you do not want to continue in this chat page without the additional charge ?

Related Email Questions