How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I ordered a cover for my NOOK, which came yesterday. However

Customer Question

I ordered a cover for my NOOK, which came yesterday. However it was the wrong size. I have a NOOK Glow Light Plus. I sent the first one back as of this morning. Will I automatically be shipped the one I need, or will I get a refund & have to re-order?
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Google, I guess? my provider is Bright House Networks
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: This is my first try
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Email
Expert:  bbao replied 1 month ago.

Can you please advise which online store you used to order the NOOK?

FYI - This is JustAnswer, a professional support site. We are not that online store.

Related Email Questions