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Hello and welcome. My name is***** will be assisting you today. I am sorry to hear that you are having such troubles and I will try my best to assist you.
Please give me a few moments to go over the question and I will look into this for you. Also please be aware that we are very busy and you may have to wait for a response, replies to you are not always instant. We appreciate your patience.
Hi can you give me the email address of the investment company please?
okay i will look into this and get back to you as soon as, thanks. Jay
okay if I could connect to your computer and look into your email account please and I will get the answer for you that you need
okay.okay i can help with this but we need to continue tomorrow as its 11pm here in the UK is that okay?