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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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Compuer crashed. am trying tov reinstall thunderbird and

Customer Question

compuer crashed. am trying tov reinstall thunderbird and hopefuly to recover address book. jj
JA: How much experience do you have with this particular machine?
Customer: aprox i year
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: I had it installed but it disapeared
JA: Anything else you want the email expert to know before I connect you?
Customer: no that would be fine thanks
Submitted: 2 months ago.
Category: Email
Expert:  Richard replied 2 months ago.

Hi there and welcome

Was windows reinstalled on the computer?

Please let me know

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