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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I can not get outlook ,only getting update outlook premium

Customer Question

I can not get outlook ,only getting update outlook premium office 365,
JA: How long has this been an issue?
Customer: yesterday and today
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: webbroser
JA: What troubleshooting have you tried?
Customer: only this sight
JA: Anything else you want the email expert to know before I connect you?
Customer: is this ascam?
Submitted: 1 month ago.
Category: Email
Expert:  Viet - Email Tech replied 1 month ago.

I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Do you have Windows 7, or 8, 10, or mac computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Email Tech replied 1 month ago.

What's the make / model of your computer?

Please reply at the box below. Thank you.

Expert:  Cody replied 1 month ago.

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