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Hi there and welcome
Can you tell me the part of your email address after the @ symbol that you are having issues with?
Please let me know
My new email is ******@***.com
ok, I see only the email address as being used but you have no access to this correct?
If not, try to reset the password ***** it here
Are you able to get the password *****?
ok, just to clarify, you cannot reset the password ***** for the hotmail account correct?
I need to know fro you please, to clarify, you cannot reset the password ***** for the hotmail account correct?
Yes, but you were not able to reset the password ***** the hotmail account, when I gave you the link to do so?
The link I gave is the link to reset passwords for hotmail accounts.
Can you use it please, repeated below
To reset the password ***** your hotmail account
Let me know the results please
Please contact customer service on***@******.*** to cancel any membership fees.
If you would like any additional information or assistance, please do not hesitate to let me know.
Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.