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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 36526
Experience:  Over 15 year experience in Email Systems and Programs
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Ho, i was wondering if you can help me I have used this

Customer Question

Hello ho hello
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: hello i was wondering if you can help me I have used this email to set up my iPhone and do not remember my pass word
JA: Anything else you want the email expert to know before I connect you?
Customer: can you help chris van gt
Submitted: 1 month ago.
Category: Email
Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you tell me the part of your email address after the @ symbol that you are having issues with?

Please let me know

Customer: replied 1 month ago.
I have not used this email in 6 years
I have set it up as my Apple ID but forgot my password
Customer: replied 1 month ago.

My new email is ******@***.com

Expert:  Richard replied 1 month ago.

ok, I see only the email address as being used but you have no access to this correct?

If not, try to reset the password ***** it here

https://account.live.com/password/reset

Are you able to get the password *****?

Please let me know

Customer: replied 1 month ago.
I need the ass word for***@******.***
I do not have***@******.***
Expert:  Richard replied 1 month ago.

ok, just to clarify, you cannot reset the password ***** for the hotmail account correct?

Customer: replied 1 month ago.
Can you send me what I have to do
Expert:  Richard replied 1 month ago.

I need to know fro you please, to clarify, you cannot reset the password ***** for the hotmail account correct?

Customer: replied 1 month ago.
it is the hotmail account
Expert:  Richard replied 1 month ago.

Yes, but you were not able to reset the password ***** the hotmail account, when I gave you the link to do so?

Customer: replied 1 month ago.
The link you sent me Ifrom micro soft gave me an***@******.*** .au
I need***@******.***
Expert:  Richard replied 1 month ago.

The link I gave is the link to reset passwords for hotmail accounts.

Can you use it please, repeated below

https://account.live.com/password/reset

To reset the password ***** your hotmail account

Let me know the results please

Customer: replied 10 days ago.
Hi
I used your service and did not get a result , happy to paid your fee for $54.00+ , not happy that you charge my credit card on the 25th June for a membership $73.00 + I did not asked for , please refund the membership
Chris Van Graan
Expert:  Richard replied 10 days ago.

Hi Chris,

Please contact customer service on***@******.*** to cancel any membership fees.

If you would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you

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