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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I cannot access my yahoo e mail. A lot of people have my e

Customer Question

I cannot access my yahoo e mail. A lot of people have my e mail address
JA: How long have you had this issue with your Yahoo account?
Customer: Two days
JA: What's the brand/model/Operating System (OS) of your computer?
Customer: Windows 10
JA: When did you purchase your computer? What troubleshooting have you tried?
Customer: Bought in January 2017 I have followed all yahoo instructions
JA: Anything else you want the computer expert to know before I connect you?
Customer: This is my only problem
Submitted: 2 months ago.
Category: Email
Expert:  Richard replied 2 months ago.

Hi there and welcome

Can you tell me the message you get when you fail to access your account please?

Thank you

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