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I forgot my password for my email account. I was told on the…

Customer Question
I forgot my password...

I forgot my password ***** my email account. I was told on the phone to get a pin number. My email address is [email protected],com.

Technician's Assistant: Just to clarify, what email service provider are you using for this account?

Google chrome

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Web browser.

Technician's Assistant: What troubleshooting have you tried?

A phone call to google. Number 1-***-***-****. This number asked for a pin number.

Technician's Assistant: Anything else you want the email expert to know before I connect you?

I am 87 years old and a retired army vet whose call sign in Nam was Stagecoach6 which I chose for my email address.

Submitted: 1 year ago.Category: Email
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Answered in 5 minutes by:
6/11/2017
Email technician: PC_Wizzard, Computer Enthusiast replied 1 year ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Email
Satisfied Customers: 1,142
Experience: Server, networking, desktop questions welcome.
Verified

Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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