How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I have been receiving approximately 80emails a.day the

Customer Question

I have been receiving approximately 80emails a.day the majority are obscene. I own an IPHONE S6 and on which these emails appear. I want know how to delete them, and more important how to block them from coming in the future.
JA: Just to clarify, what email service provider are you using?
Customer: use gmailservice. my user name is [email protected] gmail.com or nancita 3644 @ gmail.com.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: most often access my mail on the phone
JA: What troubleshooting have you tried?
Customer: I have tried speaking to Apple for 2 days and they said it has TO HAPPEN FROM YOU.
JA: Anything else you want the email expert to know before I connect you?
Customer: I don't wqant to spreaD THIS VIRUS, IF THAT IS WHAT IT IS!
Submitted: 3 months ago.
Category: Email
Expert:  Isaac Franklin replied 3 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 3 months ago.

Im not sure what Apple conveyed to you, but Google doesnt just give you spam/porn

for users with gmail. If you went anywhere online and put in your email address?

The site may not have been secure and they leaked it and used it for purposes such as spam

to send you.

It is like when you go to a car dealership, fill out your info and then everyone is emailing or mailing you

about cars.

We can take care of this, but it will involve some work on your end to purge them permanently.

I can tell you how written, but you want to do this on a pc. Not that phone. It will take you forever to

go through that many.

We can also do remote support with your pc if you want that offer instead.

Just let me know how you would like to proceed

Expert:  Richard replied 3 months ago.

Hi there and welcome

Do you still require assistance with this?

Please let me know