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Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 19386
Experience:  Email expert with over 5 years experience
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I am trying to install Outlook 2016 on my Surface Pro

Customer Question

I am trying to install Outlook 2016 on my Surface Pro laptop. The last part of the setup says to log into server and send a test message. How do I do that?
JA: How long has this been an issue?
Customer: today
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: computer and tablet
JA: What troubleshooting have you tried?
Customer: none. I don't know how to log into the server to send a test message as directed
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Email
Expert:  Josh replied 3 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 3 months ago.

Sending a test message from the server means that you send a test email from your email account -- It is not a necessary step.

Expert:  Josh replied 3 months ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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