How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I don't know how to open my inbox, gmail, on phone and my

Customer Question

I don't know how to open my inbox
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: gmail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on phone and my pc
JA: What troubleshooting have you tried?
Customer: I register my new pc in Microsoft, this is my email***@******.*** and now I can't start used my mail box
JA: Anything else you want the email expert to know before I connect you?
Customer: just know I need connect to my mail box
Submitted: 5 months ago.
Category: Email
Expert:  Byron replied 5 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Are you able to access your gmail in a browser via this Google link:

Please use the area just below this to reply. Thank you.