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michelleclive, Email
Category: Email
Satisfied Customers: 5473
Experience:  I am a computer professional have fixed and handled email issues.
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If have recently been given messages to confirm my secondary

Customer Question

If have recently been given messages to confirm my secondary email address for contact with Google. I believe the secondary email address is for Google to contact me if I can not be reached on my primary email address
JA: Just to clarify, what email service provider are you using?
Customer: My primary provider is Google gmail, which I use on a regular basis. I have 2 other providers: Telstra and Exetel.
JA: Have you installed any updates recently?
Customer: What updates do you mean?
JA: Anything else you want the computer expert to know before I connect you?
Customer: Just that I want to keep my Google gmail as my key and primary provider.
Submitted: 2 months ago.
Category: Email
Expert:  michelleclive replied 2 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 2 months ago.

You are at
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
Please explain the problem a bit more in detail. What is

Secondary email is mandatory for google account because if you forget google login password ***** will send you verification code to verify your ownership on your secondary email provided by you on google account. I hope this answers your question and if you have any question feel free to ask.

Customer: replied 2 months ago.
Can you help me confirm my secondary email address so Google can send updates and notifications to the secondary address. I would like to keep my current gmail address as my primary address. I am led to believe that I owe Google $45.00 for this piece of advice. Is this correct? Can you verify?
Customer: replied 2 months ago.
I believe I owe Google the amount of $45 for this piece of advice. Is this correct? Can you verify?
Expert:  michelleclive replied 2 months ago.

Login to your google account i will walk you through to update the secondary email on google account. Yes this is a paid support. I will not be able to tell you the exact amount as it reflect on your screen and i do not have access to your billing info due to customer privacy policy.

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