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I deleted my google account and tried to reestablish it with

Customer Question
the help of an Apple...
I deleted my google account and tried to reestablish it with the help of an Apple senior advisor. 4 times the process failed after i entered the security number phoned to me by Google. The Apple advisor cannot figure out why reentering the account ( it doesn't appear on my accounts page) fails. He suggested i contact you. My account is***@******.***
JA: Have you contacted anyone about your account?
Customer: NO, justApple.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Through my iphone or Mac computer
JA: What troubleshooting have you tried?
Customer: With the help of an Apple Senior Advisor, I have deleted and then reentered my Google account. I have double tier Google security. However, each time I enter the security number given by voice on my iPhone, I go to my accounts page and the google account is not there. The advisor thinks there is something wrong with the Google code.
JA: Anything else you want the email expert to know before I connect you?
Customer: I am using a 3g network.
Submitted: 6 months ago.Category: Email
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Answered in 3 minutes by:
5/11/2017
Email technician: sudipto_dutta, Computer Hardware Engineer replied 6 months ago
sudipto_dutta
sudipto_dutta, Computer Hardware Engineer
Category: Email
Satisfied Customers: 5,792
Experience: Computer Hardware EngineerCertificate Course In Computer Maintenance,8+ years of Experience in computer troubleshooting
Verified

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

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Email technician: sudipto_dutta, Computer Hardware Engineer replied 6 months ago

Did you deleted your email address from your phone?

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Customer reply replied 6 months ago
then reentered it.
Email technician: sudipto_dutta, Computer Hardware Engineer replied 6 months ago

First of all it is***@******.*** and not***@******.***. Please try with***@******.*** and let me know, if it ask for the account password ***** not?

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Customer reply replied 6 months ago
How do I reenter my Google account?
I made the mistake on my first attempt to reenter the account. But for the next three attempts I used***@******.***
Customer reply replied 6 months ago
Are you still with me?
Email technician: sudipto_dutta, Computer Hardware Engineer replied 6 months ago

Follow the steps from the link below and let me know, where are getting stuck?

http://www.imore.com/how-to-set-up-mail-contacts-calendars-iphone-ipad#Gmail

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Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1,883
1,883 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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