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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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How to reset my password, probably within the last month. My

Customer Question

how to reset my password
JA: When did you last reset your username and password?
Customer: probably within the last month. My son did it for me.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: It not for this laptop. It is for my new dell. it locks me out every time I close it. when I use the password ***** have been using it tells me to contact
JA: Anything else you want the email expert to know before I connect you?
Customer: how frustrated I am with windows 10 and that I am 77 years olk.
Submitted: 4 months ago.
Category: Email
Expert:  sudipto_dutta replied 4 months ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  sudipto_dutta replied 4 months ago.

Can you tell me, who is your email service provider, like Gmail, Yahoo etc.?