How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

My ex husband changed my Facebook password and my email

Customer Question

My ex husband changed my Facebook password ***** my email password ***** I can't get back into either account also he's changed my password ***** my Instagram account I can't access it either and I really want to get back on line could you please help me
JA: Just to clarify, what email service provider are you using for this account?
Customer: djrcox @yahoo.com
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: I don't know of anything
Submitted: 5 months ago.
Category: Email
Expert:  Elgin Vega replied 5 months ago.

Hi, my name is***** will try my best to help you resolve your problem.

Did you try the option forgot password?

Do you remember your security questions?