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Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your Windows Live Mail issues. Can you please tell me what email address do you have in your Windows Live Mail? (Just tell me the @ part, like @gmail.com, not the full email address)
Please let me know by replying to me here so that I can help you further.
Thank you for writing back with that information.
Can I remotely access your computer so that I can directly check and fix the issues while you watch on your screen?
Remote access (Secure Remote Assistance) is an optional additional service offer with a minimal one-time flat fee regardless of how long it will take me to fix the problem. We can resume any time without additional cost. It is safe as you will be watching your screen and we can chat right there, and it will be a faster mode of help.Please let me know if you want this remote option.Best regards,Jess
I am very sorry about the confusion. And I have to tell you that from my end, I can see that this question of yours is not just 5, it is shown to me as 42.
And if we proceed with Secure Remote Assistance, it will be an extra fee of 39 in addition to the 42 you deposited.
But we guarantee our service and you can always get a refund if this is not fixed or if you are not satisfied.
Here is the link about refunding if you do not want to continue:
But if you want to continue, I can surely help you with this problem through Secure Remote Assistance.
Please let me know.