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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I changed my password and everything was okay. then logged

Customer Question

I changed my password ***** everything was okay. then logged off and logged back in later. It was like a new account and all my mail was gone!
JA: Have you contacted anyone about your account?
Customer: no
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: none just tried logging in a couple of times
JA: Anything else you want the email expert to know before I connect you?
Customer: n0
Submitted: 5 months ago.
Category: Email
Expert:  PC_Wizzard replied 5 months ago.

Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

What email service do u use?